The plumeria: a beautiful flower found on Kauai, originally an import by the Polynesians from Indonesia
Welcome to Coconut Coasters: Kauai Bike Rentals

Posts Tagged ‘coconut coast’

Finding our path

March 14th, 2011 by Coconut Coasters | Tags: , , , , | Posted in Coconut Wireless |

There have been so many changes for us this past year. While listening to our customer feedback, it became evident pretty quick that we needed to stretch our wings and offer a wider variety of products and services.

In 2011, we will offer:

  • New - Trek Mountain Bikes have just arrived! We have several sizes and styles for those who want ‘more bike’ with the goal to get off the beaten path.
  • New – Trek Road Bikes! This is a big one for us as we have been the so called “bike path folks” for the past three years and so venturing down the “road” path is exciting. We hope to support those who are traveling here for the triathlons and other long distance riders. Give us a call to reserve them in advance if you are interested.
  • New – Bike repair and maintenance! Our full service bike repair shop in Kapaa offers service with a smile. We have a knowledgeable friendly staff that will take care of your bike, old or new and provide you with the service you deserve.
  • New – Snorkel Rental Equipment. You said it and we heard you!
  • New – Burley infant bike strollers/trailers to rent! We have always had a solution for infants 18 months and older, but we have just placed an order for Burley jogging strollers and bike trailers making toting along the baby an easy task

5 Star Excellent service! We have always been proud of the great feedback we have gotten from our local and visiting customer base and are pleased to say we have over 300 internet reviews of our shop with an average rating of 5 out of 5 stars. Our gratitude goes out to our awesome customers and local neighbors for their honest and helpful feedback. Your comments have helped us get moving and provided us direction as we have continued to grow. Congratulations to Spark, JD and Angelo for the awesome service that has been reflected in our 5 star ratings! We wouldn’t be where we are without you, so THANK YOU!

What is new with the path? The paving work over the Wailua Bridge connecting Lydgate Park with the entrance to Kapaa is planned to kick off this week according to the road work signs. The bridge is in place and it looks great! Although the barricades are up and it is pretty difficult to see the entire project from our vantage point, the signs indicate that the paving work will be done this week and I assume we will see some activity towards opening this section of path in the very near future. Although there is still a good 1.5 miles from Kapaa to this new bridge that is not done, riding along the road and crossing the bridge to get to Lydgate will be easier and much safer for pedestrians and bicyclists.

Moonlight Rides:

Coconut Coasters has been hosting monthly Moonlight rides each month just in time to watch that big beautiful moon rise over our amazing Coconut Coast. Locals are welcome to join us and bring their own bikes. Visitors are also welcome and can rent bikes for a discounted rate if booked in advance. More information is available on line at: http://www.meetup.com/Coconut-Coasters-Full-Moon-Bike-Ride-Kapaa/events/16628083/

Coconut Coasters Beach Bike Rentals and Repair

4-1586 Kuhio Highway, Kapaa HI 96746

Kauai

808 822 7368

The Shop

August 24th, 2008 by Coconut Coasters | Tags: , , , | Posted in What's new at the shop |

At Coconut Coasters, we recognize our visiting customers are here to enjoy some much needed fun and exercise while on vacation, and they have many choices on how to spend their time.  Kayaking, surfing, snorkeling and of course biking are among the long list of activities people can choose from when looking for Kauai adventures, and none of those options will disappoint!  So how do we stand out from the crowd?

We have “SPARK”!!

In case you don’t know him…Spark is our Manager and co-owner of Coconut Coasters. If you haven’t yet had the opportunity to meet him, you should stop on in and say hello!  You will be glad you did.

Working at the shop every day provides Spark, aka the ‘spokesman’ opportunities to get to know the community and help our customers enjoy the day in the Kapa’a area.  He has his daily routine and system down pat now, from greeting each customer the second they walk in the door to helping them choose the right bike.  The result, our customer feedback lets us know that they really appreciate being treated like their business is important to us and that they are #1 in our eyes.

Spark does a great job of welcoming our customers not only to our shop, but to the island.  Although he truly believes that the path along the coast has something to offer everyone, his goal really is to help each customer understand what the ride offers so they can make an educated decision about how to spend their time.  Whether they choose to rent or not, there are no pressure sales tactics in our store and our customer appreciates that.

In addition to the personalized service he offers with the bikes, he never seems to run out of time with customers, even offering them tips on places to visit or sharing his experiences on favorite hiking trails and restaurants. Spark has also really put himself out there to our local customers too, and his regular business is growing weekly.  Even those who don’t ride come by as they are walking the path to talk story with him, share a joke and catch up on what’s going on in the area.  He appreciates the community support and loves the attention. 

So, the family wants to take this opportunity to say THANK YOU SPARK for your dedication and commitment to ensuring each of our visitors and customers leave our store feeling appreciated and respected.  We are all proud and grateful to you that you are the face of Coconut Coasters Beach Bike Rentals!  Aloha!